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Telstra Transit Packet Loss (Investigating)
28-04-2018, 03:21 PM (This post was last modified: 28-04-2018 04:09 PM by themole.)
Post: #1
Telstra Transit Packet Loss (Investigating)
Telstra Transit Packet Loss (Investigating)
Priority - Medium
Affecting Other - Telstra Transit

What’s Happening:
We have been seeing an increase in packetloss over Telstra Sydney transit.
Unfortunately, this issue is occurring outside our network, though we have raised inquiries with our upstreams as to what can be done to resolve the issue.

What’s Affected:
Anyone using Telstra transit to connect to the Sydney network

IPs Affected:
103.62.51.0/24
45.121.210.0/24
45.121.211.0/24
103.212.225.0/24
103.212.226.0/24

Update:
We have seen issues with both Equinix and Vocus transit on our Sydney network this evening. Both issues combined have meant that redundancy failovers could not be utilised.
We are just in the process of finalising direct Telstra transit to resolve these issues. We expect this to be live shortly.

Update 2:
We are still seeing an increased latency on some of our ranges to Telstra and Optus users. We are working with these providers to get it resolved.
Users connecting over peering will have a normal latency.


Update 24/04/18

This evening we attempted to bring online a new transit provider to resolve the recent issues with Telstra and Optus connections.
Unfortunately, while enabling this uplink connection we saw up to 50% packet loss and occasional network flapping. Our team is investigating the root cause of why enabling this port caused other ports on the core router to experience issues. We believe this could be a bug in the version of our Arista OS we run, we have lodged an inquiry with Arista.



Edit Note:
This is why we having high ping problem within the server so plz bear with me as steamline fix's this Smile

MajGen. TheMole

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